Venmo User Agreement

  
  • 2.6 Stars
  • 3 Attorney Reviews
Company: Paypal, Inc.
URL: https://venmo.com/legal/us-user-agreement/
Type: Terms of Service/Use
Version: December 18, 2017
Liability
Dispute Resolution
Intellectual Property
Update Notifications
Violations
 
You are NOT bound by the terms of this contract simply by accessing the company’s website.
Warning: The company has NOT committed to notifying users any time changes are made to the terms of the contract.

Liability

Are the provisions governing each party's potential liability/risk generally fair to the consumer?

  2 Reviews
Attorney Grade Explanation
Otto H

Venmo's maximum liability to end users is capped at the greater of $1 or the fees the user actually paid. $1 - a limit so egregious they themselves acknowledge in the contract that it is illegal in some states.

Joseph P

Cap at $1 or the fees the user actually paid - this is pretty unfair.

Dispute Resolution

Does the agreement provide a meaningful and fair way for disputes to be resolved?

  2 Reviews
Attorney Grade Explanation
Katherine S

You waive your right to a jury trial unless your claim is under $500. You waive your right to join a class action against Venmo.

Joseph P

You waive your right to a jury unless your claim is under $500. You also can't sue as a class.

Intellectual Property

Does the agreement deal with intellectual property in any unexpected or overreaching ways? For example, does the company take ownership or an overreaching license in the consumer's intellectual property?

  2 Reviews
Attorney Grade Explanation
Katherine S

Joseph P

Update Notifications

Does the agreement notify the consumer whenever the terms are updated?

  2 Reviews
Attorney Grade Explanation
Katherine S

Company will email you updates when the TOS changes.

Joseph P

Violations

If the consumer violates the agreement, are the company's remedies reasonable? Are there any disproportionate penalties or fines?

  2 Reviews
Attorney Grade Explanation
Otto H

Penalties for violations of the agreement are potentially disproportionate to the violations justifying them. For examples, Section D, paragraph 17 enables Venmo to charge users a $2,500 fine "per violation". Venmo may also cancel your account and rescind transactions.

Katherine S

For every violation the company can charge you a $2,500 penalty.

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